alyic.com and its client portal are run by Aly Hudson LLC, a Texas limited liability company owned and run by Aly Hudson ("I", "me", "my"). If you are a client, your signed service agreement governs; if anything on this page differs from it, the service agreement controls.
Service fees
My service agreement says:
Either party may terminate this Agreement with written notice. Fees paid for work already performed are non-refundable, and any balance for work completed up to the date of termination remains due. Upon termination, the Client remains responsible for any government submissions already filed on their behalf.
Government fees
Government filing fees are separate from and not included in the service fee, and are non-refundable regardless of case outcome. Aly Hudson LLC pays them to USCIS or the Department of State on your behalf when they are due.
Consultation fee
A consultation is a meeting about my document preparation service and the information the forms ask for.
A consultation is not legal advice. I am not an attorney and do not provide legal services.
When you book a consultation, your card is held for the fee, not charged. The fee is taken only when I confirm your consultation; if I don't, the hold is released and nothing is charged.
The fee is refundable only if you cancel or reschedule at least 72 hours in advance. The card processing fee is non-refundable, so a refund is the amount you paid less that fee.
Payments made twice or by mistake
If you pay the same bill twice, or pay a bill by mistake, I will refund the extra payment or apply it to your balance.
How to ask for a refund
Write to me from the email address I have on file for you, with your name and what the payment was for.
- Email: a@alyic.com
An approved refund goes back to the card or bank account you paid with, through Stripe. It usually appears within 5 to 10 business days, depending on your bank.